Good Neighbors Fence ATX

Privacy Policy

Effective date: July 31, 2026

This Privacy Policy explains how Good Neighbors Fence ATX ("we," "us," or "our") collects, uses, and protects the information you provide when you request a fence estimate, contact us, or submit a form — whether on our website or through one of our advertisements on Facebook or Instagram.

Information We Collect

When you submit an estimate request or otherwise contact us, we may collect:

• Your full name
• Your email address
• Your phone number
• Your ZIP code, and your street or service address if you provide it
• Your answers to project qualification questions, which may include whether you own the property, the type of project, the size or scope of the project, your material preference, your desired timeline, and your budget range

We collect this information only when you voluntarily provide it.

Where We Collect It

We collect the information above through two channels:

• Lead forms on Meta platforms. When you submit an instant lead form attached to one of our ads on Facebook or Instagram, Meta passes your form responses to us. Some fields may be pre-filled by Meta from your account profile; you can review and edit them before submitting.
• Our website. When you fill out a contact or estimate form at goodneighborsfenceatx.com, or call or email us directly.

Meta's own handling of your data is governed by Meta's privacy policy, not this one.

How We Use Your Information

We use the information you provide to:

• Contact you about your fence estimate request
• Schedule an on-site consultation or measurement
• Prepare and send you a quote
• Perform the work if you hire us, and communicate with you about it
• Answer your questions and provide customer service
• Follow up with you about services you inquired about

We do not sell, rent, or trade your personal information to third parties.

Text Messages and Phone Calls

If you provide your phone number, you agree that we may contact you by phone call and text message (SMS) about your estimate request and related services. Message and data rates may apply. Message frequency varies.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. Opting out of text messages will not prevent us from contacting you by phone or email regarding an active estimate or project.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or scheduling, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service Providers

We use third-party service providers to help us operate our business, including customer relationship management, scheduling, and communication tools. These providers may process your information on our behalf and are required to protect it and to use it only for the services they provide to us.

Data Retention

We retain your information for as long as needed to respond to your request, complete any work you hire us for, and meet our business and legal record-keeping needs. You may request deletion of your information at any time using the contact details below.

Your Choices and Your Rights

You may at any time:

• Request a copy of the personal information we hold about you
• Request that we correct information that is inaccurate
• Request that we delete your information
• Opt out of text messages by replying STOP
• Ask us to stop contacting you for marketing purposes

How to make a request

Email us at sales@goodneighborsfenceatx.com or call (737) 587-9649 and tell us what you would like us to do. Please include the name, phone number, and email address you used when you contacted us so we can locate your record. We will respond within a reasonable time. We may need to verify your identity before acting on a request, and we may keep limited records where we are required to do so by law.

Security

We take reasonable measures to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent version.

Contact Us

If you have questions about this Privacy Policy or about how we handle your information, contact us: